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Download Now. A rookie cop determined to arrest the thieves hidden on top of a building. Time Management Activities. Team Building Activities. Making Training Active. Virtual Training Activities. A big planning tip: Never make your plan all at once. Best practice says that you should start working on your plan by listing all the action items in your plan that you can think of; then, leave it for a few hours and return back to finish it later.

How to say "NO" to customers? Call center customer service training skills. All Self Assessments. Receive a package of extensive and well structured training course materials complete with comprehensive trainer guides, delegate workbooks, power point slides, activities and exercises as well as several support documents from evaluation sheets to attendance certificates so you have all you need to run a successful training program. You can easily customize, personalize and tailor each training course material package to match your training objectives and the training needs of your audience.

You even have full rights to brand it with your own brand name. We only do NOT allow re-sale of our training course material packages.

Each training program is logically structured into standalone modules each focusing on a specific topic for ease of customization, addition or incorporation into your own existing course materials. Each of our training course material packages includes a plethora of self discovery exercises, activities and games addressing specific key learning points giving you more ideas for activities and interaction to enliven your existing course materials.

An exciting and competitive review game In Power Point to easily review the content, enhance retention and ensure your participants stay engaged till the very end. The Power Point game is fully customizable and can be used to create similar review games for other training materials and courses.

All our course material packages are instantly downloaded so you get it immediately after successfully completing your purchase. Save time and money by delivering an effective training program first time, every time, using our affordable, content-rich training materials that are bespoke designed to ensure smooth delivery, superior understanding, and long-term retention.

Avoid wasting time researching and developing a training protocol that must be tested and delivered multiple times before you can get a real, tangible measure of its efficacy, and potentially, making an expensive and inefficient mistake. Select one of our comprehensive, fully inclusive training courses or incorporate our modular courses into your existing materials to enhance your content and enrich delivery using fresh, engaging models and concepts that have been proven to work, time and time again.

Keeping your delegates engaged and switched on during learning sessions is one of the core challenges that even professional and experienced trainers commonly face — and our training course materials are specifically designed to encourage interaction and engagement, avoid boredom, and boost trainer confidence to ensure a seamless, slick delivery. Take the hard work out of delivering training to your employees and ensure the maximum return on your investment!

Our carefully structured and highly organized courseware materials allow anyone with basic presentation skills to follow and deliver training content confidently and efficiently, complete with helpful tips and insights provided at key stages along the way to build and maintain momentum and ensure an impactful delivery. Take control of your team and help them — and you — to reach your full potential by using our training course materials to deliver seamless workplace learning on-the-go.

TCM training materials are professionally written state of the art and masterfully done with up-to-date training aids and workbooks. Nowhere else could you find training materials of this quality for the price Even if you are delivering training for the first time, our training materials will guide you step by step.

Our training programs have an easy to follow format and instructions that explains all key points, models, and concepts. As a manager, it will be easy for you to take charge of developing your team and deliver the training program yourself or through a professional trainer. Our tabular formatted Trainer's Guide makes delivery easy. We provide clear directions and suggestions on what to do and what to say with each slide. We also provide a high impact PowerPoint slide deck and a comprehensive Reference Workbook for participants.

Trainers who used our courseware and training materials were able to provide accelerated learning solutions that engaged all types of learners. Read some of our testimonials. We provide niche courseware packages and training materials that are highly effective and interactive. For example, we have courses specific to the retail industry such as retail selling skills and retail sales forecasting and planning and call center specific training like controlling calls , handling angry callers and telephone debt collection.

Unlike many other internet sites who have hundreds of ineffective canned packaged courses, our targeted soft skills topics have been very carefully developed targeting specific skills and attitudes using innovative training models and hands-on activities.

Most of our training materials and courseware packages have been tried and tested and successfully delivered to professionals from senior managers to frontline employees. This two day training program is packed with techniques for improving the most essential basic business writing skills as well as both verbal and non-verbal communication in general in addition to proper time management and general office organization techniques that will help administrative assistants, secretaries and office managers in performing their day to day tasks more confidently and professionally.

No matter who you are, we all have hours each week. Your ability to best utilize those hours will ultimately determine your success. Using self-discovery, hands-on activities and innovative concepts, throughout this high energy training program, participants will learn how to get better control of their time and their life in general.